Cumberland Family Medical Center, Inc. – Patient Advocacy

This health center receives HHS funding and has Federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals. For more information, please contact Lora Brewington at lbrewington@cfmcky.com

The Patient Advocacy Program at Cumberland Family Medical Center, Inc. is designed to assist patients in navigating the various services provided, and assures that patient’s health care needs are met.

The Patient Advocate provides the following services:

Connects patients with community resources available to them and their family
Assists with gathering information as needed
Is proactive in the patients favor
Works collaboratively with clinical staff to bridge the gap between the patient and the health care providers
Listens to the patients’ questions and concerns and seeks the answers to assure that they are satisfied with the services provided
Listens to the patients’ complaints and suggestions for improvement
The Patient Advocate will ensure that the patient experiences the best care in a compassionate and respectful way.

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We strive to provide excellent care and value your thoughts about your experience with us. Please let us know about any concerns you have or if there's an employee who should be recognized for outstanding care. You may contact Lora Brewington at 270-858-6655 or any of our clinic locations.

Patient Advocacy Program Contact Information

404 Steve Drive
PO Box 2399
Russell Springs, KY 42642
Phone: 270-858-6655
Fax: 270-858-4025